Terms of Service
Use of HKhoster's service constitutes acceptance and agreement to HKhoster's Terms of Service.
HKhoster may modify the terms at any time, customers will be notified for changes by E-mail they registered at our site.

1) Backup and Loss
Your use of this service is at your sole risk. HKhoster Internet Services is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on HKhoster servers. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by HKhoster Internet Services.



2) Resource Usage Limits


VPS accounts may not:
a) exceed a 15-minute load average greater than two (2) times the amount of CPU cores given.
b) use I/O intensive applications which adversely affect normal server operations.



3) Prohibited Content List


The following are prohibited from use on our server and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.

Illegal Torrents
SPAM
TOR
Phishing Pages
Slowloris Scripts
Source or Target of DoS attacks
CPU Wasting Scripts Such as Bitcoin mining and/or Runescape bots
Illegal Distribution of Copyright Materials via any P2P
Hosting and/or Distribution of any kind of Child Pornography.
Hosting of Pornography
Nested Virtualization (i.e. QEMU inside a VPS)
Hacking



4) Zero Tolerance Spam Policy


We take a zero-tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists", purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, phone, postal mail, email, instant messaging, or Usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
HKhoster reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
HKhoster reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean-up fee or any charges incurred for blacklist removal. This cost of the clean-up fee is entirely at the discretion of HKhoster.



5) Bandwidth Usage


You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.



6) Money back Guarantee


Requests for refunds are governed by our Money back Guarantee which is 24 hours for all VPS . Custom Orders and setup fees are not eligible for refund.

Last Revised: 12/20/2017
Copyright © 2017-2018 HKhoster Limited. All Rights Reserved.