Terms of Service
Thanks for choosing services from HKHoster Limited. We set up this ToS to provide stable, continuous and convenient services to you. By using our services, you are agreeing to these terms. Please read them carefully.

Account

The information you register on this site must be true, accurate and complete.

Otherwise, we have the right to refuse to provide services.

We will strictly protect user information and store user passwords in a encrypted manner.

If the user's own problems lead to password leakage and data losses , this site does not assume any responsibility.

Due to OFAC restrictions, we don't accept orders from the following countries:

Cuba, Iran, Lebanon, Libya, Myanmar (Burma), North Korea, Somalia, Sudan, Syria

Refund

We provide all user with a 24-hours money back guarantee on VPS hosting services. Except:

1. Against Terms of service or Acceptable use policy.

2. No refund request made within 24 hours.

3. Purchase product multi time and ask for refund.

To request for a refund, you need to open a ticket.

If you want to refund to your payment account, system will automatic charge 5HKD plus 3% Gateway fee.

Billing

Unless with a contract define the minimum service period, customer could cancel their service at any time in their client area.

Cancel from client area is no refundable.

Data

Unless special marked, all our servers use Raid10. We will try our best to protect customer data.

Support

All of our services are unmanaged. We don't guarantee instant ticketing services.

We could not guarantee your data secure.

Limitation of Liability

All of our services are unmanaged. We don't guarantee instant ticketing services.

HKHoster is in no way responsible for data loss, time lost, income or any other resource due to faulty backups or non-existent backups. While our servers run enterprise level hardware and we take every measure of redundancy possible, it is the clients' responsibility to ensure offsite backups.

Also, HKHoster isn't responsible for data loss or inaccessible due to your operation, natural disasters, wars or other unusual social phenomena.

About ToS

We may modify these terms or any additional terms that apply to a service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We'll post notice of modifications to these terms on this page. We'll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than seven days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

HKHoster reserve all right within legal area.

These terms control the relationship between HKHoster and you. They do not create any third party beneficiary rights.

If it turns out that a particular term is not enforceable, this will not affect any other terms.

Last Revised: 4/21/2018
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